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Appointments

 

We primarily operate a 'same day booking system' and will endeavour to see all patients that have an urgent clinical need on the same day.

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Please telephone the surgery at 08:00 each morning on weekdays.  01372 462 501

Prebooked appointments are available for Saturday mornings. Please call the surgery on Thursday morning for Saturday appointments.

 

Patients may also book a number of appointments up to four weeks in advance.  The doctors have access to a finite number of pre-bookable appointments to facilitate clinical follow up. We also offer online booking for some appointments; please register for this service via this website.

 

PLEASE NOTE THAT EACH APPOINTMENT IS FOR ONE PATIENT ONLY

Appointments are booked for 10 minutes. We can only deal effectively and safely with one major problem or two minor problems in a 10 minute appointment.

 

 

TELEPHONE CONSULTATIONS

 

If you feel you have a query that may be amenable to telephone advice or are unable to get to the surgery you may prefer to request a telephone consultation.

 

To book, please leave your details and if possible a brief message with the receptionists so that a doctor can return your call after their booked surgery.

 

Urgent requests will be given prompt attention by the reception team and the Duty Doctor will be informed.  The doctor will determine the most appropriate action which may include advising you to call an ambulance.

 

ALWAYS CALL 999 IN A CRITICAL OR LIFE THREATENING SITUATION.

 

Advice is also available via NHS 111 (24/7) - call '111' from any telephone.  You can call 111 when you need medical help fast but it is not a 999 emergency.

 

Call 111 when you need medical help fast but it’s not a 999 emergencyNHS ChoicesThis site is brought to you by My Surgery Website