Between 8.30 a.m. and 6.00 p.m., urgent requests will be given prompt attention by the receptionists and the duty doctor will be informed. The doctor will decide the most appropriate action, which may include advising you to call an ambulance.
Outside normal surgery hours all calls are automatically diverted to our deputising services (Thamesdoc).
Friday afternoons are open surgeries for emergencies.
Home Visits - are made by the doctors when there is inability, because of your medical condition, to attend the surgery. Please come to the surgery whenever possible. Except in an emergency, please ring before 10.00 a.m. so that the doctors can plan their visits.